All About Our Monogram Boxes
TERMS
We have received SO MANY requests for a kids Monogram Box so here it is!!! Love your goodies every month and want to share the fun with your little ones? Looking for that perfect birthday gift? Here it is! Our kiddo monogram boxes include tees, other precious apparel perfect for your adorable kiddo, drink ware, totes, lunch boxes, jewelry, beanie boos and other fun gifts! We include items personalized with your child's name and monogram as well as other fun gifts!
Our Kiddo Monogram Boxes include 2 items each month. Our Kiddo Samplers include 1 item each month.
Absolutely! Send your favorite kiddo a box of custom goodies from Ginny Marie's!
Changes: You can update your monogram info, sizing preferences, etc. to your monogram box. We do recommend following accurate sizing when signing up to avoid any delay on size changes. See “Sizing Info” tab for more information. All changes must be submitted via email by the 31st for the following month. Make changes to your monogram box profile here: https://app.moonclerk.com/portal/qkw1r3xl32o/signin
Our children's sizes are true to size.
Your credit card will be charged on the first of each month and your monogram box will be shipped by the 31st.
Your credit card will be charged for the current month when you sign up for the first box and will not be charged again until the 1st of the following month. All current orders ship by or before the 31st of each month. Once order has been packaged and scheduled for pickup, tracking is emailed to email address on file. Your first box ships in 10-14 days. Each additional box ships between the 25th and 31st of each month.
Taxes, service charges, & shipping fees are applied to your plan when applicable. Please see taxes & Service charges. Any applicable taxes and shipping charges for your first monogram box will be charged within 48 hours of your first payment. All future charges will be included in the total cost of your monogram box payment charged on the 1st of each month.
Taxes & service charges: Georgia residents 7% sales tax; All 49 states excluding GA will be charged a 7% service charge. Georgia residents will not pay service charge in addition to taxes. Service charges & taxes are not applied to shipping costs. Applicable taxes and shipping charges for your first monogram box will be charged within 48 hours of your first payment. All future charges will be included in the total cost of your monogram box payment charged on the 1st of each month.
Our Kiddo Monogram Boxes ship between the 20th and 31st each month.
These dates are tentative and subject to change. All orders received by 3/1 will ship by 3/31. All orders received later in the month are subject to later ship times.
Your credit card will be charged on the 1st of each month and your Monogram Box will be shipped by the 31st.
Cancellation Terms
After 3 months you may cancel your subscription at any time. Your monogram box will ship by the 31st of every month until you submit a cancellation request. We know you will love your box! But sometimes things happen and you may need to cancel. No problem. You are receiving this great deal for all these goodies with your 3-month agreement. After 3 months you may cancel at any time. Please give 28 days notice to cancel your box. You must notify us by the 3rd of the month before canceling. For example, you may cancel your subscription for September by August 3rd. This is 28 days before the 1st of September, when September's payment would normally be processed. Submit a cancellation request here: https://www.ginnymaries.com/manage-my-monogram-box/
Create an account & update your Monogram Box profile here: https://app.moonclerk.com/portal/qkw1r3xl32o/signin
Contact us at: customerservice@ginnymaries.com
All emails are returned within 1-2 business days.
Our sales associates answer the phone in the boutique. They are able to answer general questions about our monogram boxes and take orders. To make changes to your profile, submit cancellation requests, or for specific info about billing & shipping please contact us at cusotmerservice@ginnymaries.com. Our online customer service team is in charge of planning boxes, handling billing, assisting with monogramming, and ensuring that you receive the best products at the best price! The customer service team is hands on and the best equipped to answer questions and handle any issues.
*due to the custom nature of monogrammed items, these items cannot be returned unless there was an error on our part*
Returns are not accepted on monogram box items. We LOVE to make items that you will love and take each and every item into account. We use only the best quality products. We offer monogram box member discounts up to 40% on these products and custom make them with your initials. You are receiving this discount each month. If you are receiving the Welcome Box you are paying the same price each month although some month's boxes will be of greater value than other months. Please make sure to read all terms so that you have a complete understanding of what we promise and what you will receive. Ginny Marie's has put together all kinds of great info in our "ALL ABOUT OUR MONOGRAM BOXES" section. This section is also the "terms" check box when you check out. If you feel that any info is missing or not properly described in this section PLEASE email us at cusotmerservice@ginnymaries.com! We LOVE customer feedback and are always looking for ways to improve.
Postal errors: All postal errors must be reported to your local post office. If you need to file a claim to retrieve your merchandise you will need your tracking # and our mailing address. Our mailing address is Ginny Marie's | 3920 Ridge Avenue | Macon, Ga. 31210. If USPS makes an error with your order we will replace your items provided that you file a claim within 10 days. please email us once this claim has been filed so that we can follow up with USPS on your behalf. Claims may be filed online or at your local branch.
